Per-matter, not per-client
A single client with three matters sees three portals - not one blended thread where updates cross wires.
Client updates disappear into inbox threads that nobody can find later. A per-matter portal keeps the status, upcoming milestones and shared documents in one place - visible to the client, controlled by the firm.
A single client with three matters sees three portals - not one blended thread where updates cross wires.
Files shared through the portal belong to the matter they came from. Nothing leaks into an unrelated file.
Every status update, notice and document exchange is stored with the matter - retrievable months later without a search-in-email.
A scoped status card - milestones met, next date on the calendar, documents pending signature. No internal notes, no billable ledger, no data from other matters.